Open, respectful communication combined with well-trained staff helps us impress our guests time and again.
Bastian Mantey
General Manager
Hotel expertise. Service excellence since 1987.
Hotel services that simply work.
We take responsibility for the day-to-day running of your hotel, from housekeeping and hotel support services to laundry logistics and overnight cover. This leaves your team free to focus entirely on your guests.
Your guests never notice us. Your reviews do
Guests don’t judge your processes. They judge the room they walk into after a twelve-hour journey. That’s where reviews, repeat bookings and recommendations are made. We make sure that first impression is right, every time.
The day, starts without you stepping in
No 6 am phone calls. No gaps in the rota for you to fill. Our teams are scheduled, trained and on site before the day gets under way. What’s routine for us is one less thing for your management team to worry about each morning.
From a single department to full operational handover.
Some hotels entrust us with housekeeping. Others add stewarding, laundry logistics and overnight cover. Some hand over full operational responsibility. We build on your existing structures and take over in stages, with a smooth transition and no learning curve at your expense.
Stimmen aus der Praxis
We appreciate the productivity and the well-informed communication with CRS. It is a pleasure to have them as a business partner.
Chris Lang
Director of Room Operations
Our collaboration started over 12 years ago. The service is always first class, and what impresses most is the cleanliness of the rooms and public areas.
Lukas Müller
Hotel Manager
Als grössten Vorteil sehe ich beim Outsourcing der Zimmerreinigung darin, dass sich die Kosten der Auslastung anpassen und die Mitarbeiter Rekrutierung und Planung praktisch wegfällt.
Rolf Tinner
Direktor – focushotel AG
CRS explained in one minute.
What we do, how we think and why partners stay with us long term. We stand for operational reliability, clear structures and a team that takes responsibility instead of ticking off tasks.
What you want to know before we talk
Answers to the most important questions about our hotel services. Everything else we clarify in person.
Which hotels does CRS work with?
Every mandate is individual. After an initial conversation and a site visit we prepare a tailored proposal, transparent and with no hidden costs.
How does CRS ensure quality in hotel operations?
Through stable teams, clear housekeeping standards, regular room inspections and supervision that is present on site every day. Our three ISO certifications are the formal proof, our own standard goes further.
How quickly can CRS start?
That depends on the scope. In many cases we can respond at short notice, including staff shortages, sickness absence or seasonal peaks.
Does CRS take on individual departments or only full operations?
Both are possible. We take over single areas such as housekeeping, stewarding or night duty, or full operational responsibility. What makes sense we work out together.
Which hotels does CRS work with?
We work with hotels of every size, from boutique properties to large hotel groups. Our services adapt to the standard, the routines and the quality expectations of your house.
Ready for noticeably more reliability?
Let us talk as equals about a solution that fits your hotel and look together at where we can take operational pressure off your team.